Ecommerce fulfillment — Victoria (VIC)

Scalable cold-chain and ambient fulfillment for fresh food, grocery and perishable ecommerce across Victoria. Pick & pack, batch shipping, and same‑day last‑mile integration.

  • Temperature-controlled warehousing in Melbourne metro
  • Integrated order management and courier APIs
  • Flexible SKUs, kitting, subscription box handling
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Fulfillment center

Cold‑chain fulfillment

ISO-compliant refrigerated zones, per-batch temp logs, and HACCP procedures for fresh items.

Cold storage

Pick & pack

Fast, accurate picking with barcode verification and lightweight kitting for subscriptions.

Packing line

Last‑mile delivery

Integrated last‑mile network across VIC with temperature‑controlled vans and SLA options.

Delivery van

Warehousing footprint

Strategically located facilities in Melbourne (Richmond & Dandenong) provide ambient and chilled zones, cross-dock lanes, and secure staging for couriers.

  • 12,000+ sqm combined capacity
  • Racked and bulk storage — FIFO support
  • 24/7 monitoring & on‑site maintenance
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Warehouse interior

Operational capabilities

We handle high-mix SKU catalogs, integrate with major ecommerce platforms, and support pick-slot optimization to reduce transit damages and waste.

  • WMS with API access & daily batch exports
  • Temperature logging per SKU & shipment
  • Custom returns handling and credit processing

Tech stack

WMS, OMS, courier API integrations, automated billing.

Data handling

Pricing snapshot

Service Unit Starting rate (AUD) Notes
Receiving & QA per pallet $25.00 Includes temp check
Storage (chilled) per pallet / week $18.00 Volume discounts apply
Pick & pack per order $2.50 Tiered rates for SKU count
Last‑mile delivery per parcel $8.00 Same‑day options extra
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FAQ & SLA

Chilled (2–5°C), refrigerated (0–4°C) and ambient areas. Per-shipment logging and alerts available.

Typical onboarding is 2–4 weeks depending on SKU count and integration requirements.

Yes — we support scheduled deliveries, subscriptions, and reserved slots with courier coordination.
Operations lead
Sophie Tan
Head of Operations, VIC

20+ years in cold-chain logistics across Australia.

Trusted by local grocers & meal boxes

We partner with grocery brands and meal-kit services to deliver peak freshness and on-time delivery.

Client logo mock
Client pallet
Start onboarding

Ready to scale fresh delivery in Victoria?

Speak with our fulfillment team about SLAs, integrations and trial runs.

Contact Fulfillment Team