About Freshclub

We design and operate refrigerated logistics and fulfilment solutions across Australia — from cold‑chain transport to last‑mile delivery for fresh food and ecommerce.

Our mission is to keep Australian produce fresh while reducing waste, improving delivery speed, and simplifying supply chains for retailers, grocers and food brands.

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Fleet of refrigerated vans

Cold‑chain Logistics

Temperature-controlled transport and monitoring across all legs — pick-up, consolidation, and final‑mile delivery.

Warehousing & Fulfilment

Multi-temperature warehousing, inventory management, and scalable fulfilment for omnichannel retailers.

Last‑mile Delivery

Fast, traceable last‑mile options with delivery SLA choices and customer notifications tailored for perishables.

Interior of temperature-controlled warehouse

Regional fulfilment hubs across VIC & NSW

We operate strategically located chilled and frozen hubs to keep lead times short and reduce spoilage.

  • Real-time inventory and batch tracking
  • Pick & pack for mixed-temperature orders
  • Custom SLA and return handling
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Case studies & fleet

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Loading produce into van
Greengrocer partnership — reduced spoilage by 18%
Warehouse packing orders
E‑commerce fulfilment pilot — 99.6% on‑time delivery
Last-mile delivery rider
Same‑day metropolitan delivery network
Head of Operations

Our leadership

A multidisciplinary team combining cold‑chain engineering, logistics operations, and ecommerce fulfilment experience.

  • Operations: national cold storage and transport
  • Technology: TMS & WMS integrations
  • Customer success: tailored SLA & onboarding

FAQ

Yes — our facilities and vehicles support ambient, chilled and frozen SKUs within managed workflows to avoid cross‑contamination and maintain temperature integrity.

We offer same‑day, next‑day, and timed delivery windows with live tracking and proof-of-delivery tailored for perishables.

Yes — we support API, SFTP and plugin integrations for major platforms; our onboarding team manages testing and go‑live.

Operational snapshot

Metric Last 12 months Target
On-time deliveries 98.7% 99%
Spoilage reduction (partner average) 16% >15%
Average fulfilment SLA (metro) 8 hours <12 hours
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